ACSI


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AcronymDefinition
ACSIAssociation of Christian Schools International
ACSIAmerican Customer Satisfaction Index
ACSIAssociation Canadienne des Sciences de l'Information (French)
ACSIAmerican Communications Services, Inc. (telecommunications company)
ACSIAnglo-Chinese School (Independent)
ACSIAtari Computer System Interface
ACSIAppalachian Clean Streams Initiative
ACSIAssociation of Clinical Scientists in Immunology (United Kingdom)
ACSIAntiguo Colegio de San Ildefonso (museum in Mexico City)
ACSIAfghanistan Civil Service Institute
ACSIAdvanced Computer System Interface
ACSIAmerica's Counter-Smuggling Initiative
ACSIAbstract Communications Service Interface
ACSIAirport Certification Safety Inspector (FAA)
ACSIAlcan Composites, Singen (European aluminum plant)
References in periodicals archive ?
was one of three retailers to improve its ACSI position in 2015, gaining 1% to 86, according to an ACSI statement.
ACSI said the website scores are based on more than 25,000 interviews on user experience with more than 200 companies within the 33 industry categories covered by ACSI throughout the year.
ACSI provides claims adjusting services primarily to the London Market, as well as First Response/Medical Management Services 24/7 to the Energy Sector.
The aggregate score for small insurers (among them John Hancock and Lincoln Financial) increased 3 percent to an ACSI benchmark of 83.
According to the ACSI report, Whole Foods' score rose because the Austin, Texas-based natural foods chain has been more alert to consumer price sensitivity, expanding its lower-priced store brands, reducing prices on meat and produce, and offering bigger and more frequent price promotions.
ACSI was started in 2005 to develop technologies that can successfully contain and thwart attacks on Windows computers and vital IT networks, both in enterprise and in government, by providing real-time attack data.
But ACSI leader Heinz moved in the opposite direction with a 3 percent gain to 90, the highest score for any company in any industry in ACSI.
Within the ACSI Methodology, "Perceived Quality" is defined as "a measure of the customer's evaluation via a recent consumption experience of the quality of a company's products or services.
Since 1994, the ACSI survey has been a national measurement of customer satisfaction with the quality of goods and services in the United States.
Through that network, ACSI supplies companies with high-quality, dependable, high-speed data applications, advanced data services, direct links to long-distance carriers, Internet service, enhanced voice messaging and networking solutions - even local business telephone service.
The large influx of new customers for credit unions, many of whom left banks because of rising fees, poses new challenges for customer service," says Claes Fornell, ACSI founder and author of The Satisfied Customer: Winners and Losers in the Battle for Buyer Preference.
The ACSI is produced by a partnership of the University of Michigan Business School, the American Society for Quality and CFI Group, and it is supported in part by ForeSee Results and Market Strategies Inc.