Since its inception in 1996, AHIOS has worked to educate the industry about the complexity and risk involved in the ROI process and help requestors understand that it is an entirely different process from getting a stack of papers copied at the local copy center," Coffey explained.
Although the acts specify that each request must be fulfilled in 60 days, AHIOS member organizations fear that that confusion about how to comply with requests and the need to communicate with requestors about the inability to supply records electronically if they are so requested, confirming that paper delivery (and its associated fees) will be acceptable before the service is provided, will significantly slow request turnaround and create another opening for litigation.
For more than a decade, AHIOS has striven to increase awareness of the value, importance and complexity of the outsourcing industry's services and helped to establish standards of excellence in the release of medical information.
Logan, MBA, RHIA, a 30-year veteran of the industry and co-founder of AHIOS.
In any single day, an ROI specialist faces dozens of different release requests, and he or she has to be on top of a huge body of knowledge that dictates how each request is handled," said AHIOS
president Richard C.