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AHT
(redirected from Average Handle Time)

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AcronymDefinition
AHTAnimal Health Trust (Suffolk, England)
AHTAmerican Hairless Terrier (dog breed)
AHTAfter Hours Trading
AHTAnimal Health Technician
AHTAnchor Handling Tug (offshore rig support vessel)
AHTAquí Hay Tomate (Spanish TV program)
AHTAverage Handle Time
AHTAnimal Health Technologist
AHTAsociación de Hoteles de Turismo de la República Argentina (Spanish)
AHTAverage Holding Time
AHTAcoustic Homing Torpedo
AHTAfrican Human Trypanosomiasis
AHTArabian Horse Trust
AHTAtm Header Translator
AHTApple Hardware Test


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? References in periodicals archive
Using patented-pending speech analytics Verint Performance Management mines critical customer interactions to detect the root causes of performance trends-- from average handle time and first call resolution to customer defections and sales conversion rates.
Verint Announces New Performance Management Solution by Business Wire
With Talisma Chat for AppExchange, a single Salesforce user can handle several simultaneous chat sessions, increasing agent productivity by up to 400 percent and reducing average handle time by up to 30 percent.
Talisma Chat and Email Launch on Salesforce.com's AppExchange by Business Wire
Companies using CenterPost's Order Status Program have been able to deflect up to 70% of inbound calls to check the status of an order, and reduce the average handle time of inbound calls by up to 29%.
CenterPost Communications Delivers Its Two Hundred Millionth Message by Business Wire
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