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Following September, 11, 2001, more companies have started investing in business continuity and disaster recovery planning and have continued to invest heavily in business continuity and availability strategies in the wake of the recent hurricanes. However, whether or not your business has a contact center, there is an increasing focus on business continuity and disaster recovery efforts in businesses today, with and without contact centers. com/reports/c67298) has announced the addition of Frost & Sullivan's new report: North American Business Continuity and Disaster Recovery Markets to their offering. |
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