events provide us with an excellent forum to discuss the latest trends and learning's in front of a forum of dedicated contact center professionals.
With a proven track record for growth, even in the nation's economic downturn, we are committed to sharing the best practices we've learned over the last three decades with CCNG
and its members," continued Vargas.
offers insight to call center managers seeking best practices strategies to advance call center operations through things like improved customer services, enhanced agent training and coaching, and improved quality monitoring.
Regional Member Seminar June 23 Telvista Dallas, Texas
We are extremely pleased that Connie Smith, a noted expert and veteran in the contact center world, will be offering our members an opportunity to hear first hand what it takes to implement a quality monitoring program that encompasses best practices and is aligned with business objectives that increases both employee and customer satisfaction," said Lon Hendrickson, CCNG
General Manager / Membership.
In partnership with Pipkins, SER and CCNG
, we created this seminar series to collectively share our industry expertise and provide a forum for call center professionals to discuss key trends and evolving issues," said Chris Morrissey, vice president of sales and marketing at VPI.
Our goal is to locate businesses that will instantly increase CCNG
's revenues to over $5 million in annual sales," says CCNG
President, Paul Lipschutz.
This is a great new way to bring our licensed sports, military and other collectibles to an ever larger audience, and a way to set Collectible Concepts apart from the competition," said Paul Lipschutz, President of CCNG
Judges for the "Best of Show" awards at ICCM represented Aon Consulting, The Call Center School, Carlini & Associates, CCNG
Australia, McGee-Smith Analytics, RealMarket, Saddletree Research, Service Monitor Management Consultants and the Texas Workforce Commission Tele-Center.
To accomplish this new transition, CCNG
has retained the services of Britannia Law, a multi-unit franchise and national branding specialist.
Additional organic growth came through increases in pipeline throughput at CCNG
, Vanderbilt, and Arkoma.
Paul Lipschutz, President of CCNG
said, "The market for military gifts and collectibles continues to grow and brings very satisfying profit margins and takes advantage of the convenience of mall shopping.