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CCNG Regional Seminar August 19 Mitchell International, San Diego, Calif. today announced that industry experts within Verint([R]) Witness Actionable Solutions([R]) will present at the upcoming CCNG Regional Member Seminar, along with webinar events featuring industry analysts from Yankee Group and TowerGroup. With support from leading call center industry networking and educational organizations including CCNG (Call Center Network Group), QATC, SWPP, CRMXchange, Contact Professional, CRMAdvocate and Call Center Times, the 2009 Call Center Optimization Forum seminars will outline breakthrough strategies and techniques that can be used to exceed customer expectations, raise performance standards, intelligently trim costs and achieve attendees' personal career goals. |
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