CGSMCCaritas Good Samaritan Medical Center (Brockton, MA)
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Since implementing the hospitalist program, CGSMC has realized a $4 million swing, taking it from operating "in the red" to the black.
Although CGSMC had combined "satisfied" and "very satisfied" ratings in the 90th percentiles, it wanted to increase the number of "very satisfied" responses.
With the Cogent hospitalist model, the CGSMC physicians were assured on these issues and have enthusiastically embraced the program, consistently increasing the number of referrals they send to the hospitalist physicians.