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CRQ |
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Pulmonary rehabilitation improved QOL, as demonstrated by increases of 22% and 14% in the physical function categories of the CRQ and the SF-36, respectively, and by an increase of 10% in the CRQ's emotional function category. CRQ will improve communications and enhance customer interaction by quickly and efficiently routing inbound calls, based on caller needs, to pharmacies or other in-store departments. The basic CRQ option provides necessary call coverage and reporting features for customers with basic call center applications; the IOCC option supports highly sophisticated call center requirements. |
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