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CCOD |
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has added Contact Center On-Demand (CCOD) services based on the CosmoCall Universe platform to its suite of outsourced solutions. 0, today announced that CosmoCom Partner Intelleca has introduced the first hosted Contact Center On-Demand (CCOD) service in South Africa, and has deployed its first two fully hosted customers. CosmoCom, whose all-IP, universal access contact center system is the platform of choice for more top-tier network service providers worldwide than any other product of its kind, announced that VSNL, leading global communications company & one of India's largest enterprise service providers, has been offering a Contact Center On-Demand service based on its CosmoCall Universe[TM] platform. |
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