Established in June 2004, and launched in 2007, DOZ
was initiated by Dubai Internet City to cater to the growing market demands of the outsourcing industry.
Dubai has the ability to offer multi-lingual services because of the diverse talent available here -- DOZ
is home to personnel from almost 60 nations.
In the absence of a custodian for this industry, outsourcing has always remained scattered in Du[degrees]bai until DOZ
was set up, accord[degrees]ing to Naqi.
is seeking at least five per cent of the global outsourcing market by 2010, when its fourth and last phase is expected to be completed.
Summary: Sir Edward Lister, the deputy mayor of London, recently visited the UAE as part of a business delegation seeking to develop closer partnerships and synergies between the UK's Tech City, a media and technology hub based in East London, and Dubai Internet City, or DIC, Dubai Outsource Zone, or DOZ
, and Dubai Media City, or DMC, three of Tecom Investments' 10 interconnected and industry-focused business parks.
, we have seen end-users considering this model.
Malek Al Malek, managing director of Dubai Internet City and DOZ
, said: "Growth witnessed by the cluster in such a short time signifies the role it has played in developing the emirate's outsource industry.
The continued development and growth of DIC and DOZ
falls in line with the vision of His Highness Shaikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, of developing the emirate as a global hub for the technology industry, which is set to continue into 2013.
Malek Al Malek, Managing Director of Dubai Internet City and Dubai Outsource Zone, said: "As DOZ
celebrates its fourth anniversary, the growth witnessed by the cluster in such a short time signifies the role it has played in developing the emirate's outsource industry.
There are over 25 call centres at the DOZ
, according to Ammar Malek, Director of Operations at the zone.