Al Qamzi congratulated the DSES
winners for their efforts in developing their services and upgrading them to a level worthy of the status and prestige of Dubai, which he said is no less than any other destination in the world.
Started in 2002, the DSES
honours private sector businesses for their efforts in raising the bar on customer service standards.
A questionnaire containing the three scales (Doctoral Program Components, DSES
and Dissertation Progress) was constructed, validated and used to collect data on all variables.
Examples of forward-looking statements include information concerning the expected impact of the DSES
acquisition and the acquisition's impact to Booz Allen Hamilton's earnings.
The blue-chip DS30 and the Shariah DSES
also followed the same trend with 1.
Dubai -- The Dubai Service Excellence Scheme, or DSES
, intended to promote and encourage service quality in the emirate's retail sector, is expanding further with the Department of Economic Development, or DED, by adding leisure and entertainment business as a category for 2014.
is an initiative aimed at promoting excellence in customer service standards and recognizing businesses that provide excellent service for their customers.
is well-positioned in the growing command, control, communications, computing, intelligence, surveillance, and reconnaissance (C4ISR) and engineering services/prototyping segments of the defense market, and Booz Allen sees opportunities for DSES
' capabilities in adjacent intelligence, law enforcement, homeland security, and international systems sectors.
The Shariah DSES
and the blue-chip DS30 followed it with 11.
Shaikh Maktoum bin Mohammed and Essa Kazim honoured the 12 winners under the Best Service Performance Outlet and Best Service Performance Brand categories of DSES
Mohammad Bushanain, Executive Director of Corporate Quality & Management Excellence Division in DED lauded the role of the DSES
members and mystery shoppers in continuously enhancing customer experience in Dubai's retail sector and reinforcing the Dubai Service Excellence Scheme as a benchmark for service quality.
Finalists will present their solution onstage at the DSES
on Monday, October 22.