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DTMF

   Also found in: Encyclopedia 0.01 sec.
AcronymDefinition
DTMFDual Tone Multi-Frequency (telephony)
DTMFDesktop Management Task Force
DTMFData Tone Multiple Frequency
DTMFDual Tone Multi-Function (telecommunications)
DTMFDefend Traditional Marriage and Family
DTMFDeilmann Tailings Management Facility (Key Lake Uranium Mine; Cameco Corporation; Canada)


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Today, outbound IVR is used primarily for proactive communications, allowing enterprises to reach out to customers through outbound call campaigns that use a combination of pre-recorded messages or text-to-speech (TTS) and interactive DTMF (dual tone multiple-frequency, i.
The value proposition of speech rec is that offers superior usability compared with DTMF for much lower cost than live agent: typically 50 cents compared with $5-$9 per transaction.
The remote supervisor can listen in on any caller in the system, using only a telephone and a few simple DTMF commands.
 
 
 
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