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A full-featured response library allows Web site visitors to receive frequently requested information, such as product literature or FAQ libraries, with minimal agent intervention. It includes current payment dates and tax amounts and frequently requested information such as legal description, school district, bank code, taxable value, homestead/non-homestead amounts, interest and penalty. SpeechAttendant solutions can route callers through menu-driven options and provide frequently requested information such as operating hours, mailing address, and driving directions to callers. |
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