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HDI
(redirected from Help Desk Institute)

    Also found in: Wikipedia 0.03 sec.
AcronymDefinition
HDIHuman Development Index (UNDP yardstick of human welfare)
HDIHigh Density Interconnect (poly clad laminates)
HDIHelp Desk Institute
HDIHumpty Dumpty Institute (New York, New York)
HDIHexamethylene Diisocyanate
HDIHigh Density Interconnection
HDIHistorically Disadvantaged Individual
HDIHeidi Device Interface (AutoCAD)
HDIHead to Disk Interference
HDiHigh-Definition Interface
HDIHOOPS Device Interface (Vagi)
HDiHigh-Pressure Direct Injection Diesel
HDIHard Disk Interface
HDIHistoric Denver, Inc.
HDIHuman Device Interface
HDIHead-to-Disk Interface
HDIHarley-Davidson Incorporated (former stock symbol)
HDIHigh Diesel Injection
HDIHigh Density Index
HDIHochschuldidaktik Informatik
HDIHorizontal Deviation Indicator (airplane instrument)
HDIHekimian Database Interface
HDIHigh-Distance Interleaver
HDIHuman Dynamics Incorporated
HDIHome Discovery Inspections (Orlando, FL)


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? References in periodicals archive
In 2004 the Help Desk Institute, an association for service/support professionals, asked support managers and directors around the country if they provided self-service tools so users could solve their own tech problems.
Serving up IT help: help desks are becoming faster, smarter, and ... by Fliegler, Caryn Meyers / University Business
The Help Desk Institute (HDI), Service Management International (SMI), Decisive Technology and Customer Support Management magazine have signed collateral agreements for the design, development, and deployment of this unique Web-based service for support executives and managers.
INDUSTRY LEADERS DEBUT SUPPORT INDUSTRY BENCHMARK DATABASE by Online Product News
In keeping with its commitment to support industry best practices, Numara Software also provides Help Desk Institute Certified Training and industry-backed best practices courses to its customers to build skills and knowledge to improve all aspects of their service and support operations.
Numara FootPrints 7.5 Achieves PinkVerify(TM) ITIL Certification for ... by Business Wire
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