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HDA
(redirected from Help desk analyst)

    Also found in: Encyclopedia, Wikipedia 0.06 sec.
AcronymDefinition
HDAHigh Definition Audio
HDAHealth Development Agency (UK NHS)
HDAHelp Desk Analyst
HDAHead Disk Assembly
HDAHispanic Dental Association
HDAHigher Duties Allowance (Australia; pay for performing duties above employed position)
HDAHolistic Dental Association
HDAHigh Density Alloy
HDAHorizontal Distribution Area
HDAHawaii Dental Association
HDAHard Disk Assembly
HDAHampshire Deaf Association (UK)
HDAHybrid Digital-Analog
HDAHexamethylene Diamine
HDAHigh Density Area
HDAHard Decision-Aided
HDAHardwood Distributor's Association
HDAHometown Democracy Amendment
HDAHemispherical Dielectric Antenna
HDAHeads, Actuator, Frame and Discs
HDAHierarchical Decoding Algorithm
HDAHigh Definition Amplifier
HDAHumanitarian Daily Rations
HDAHot Dipped Aluminized paint


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? References in periodicals archive
RightAnswers also delivers its industry-standard Knowledge-Pak(R) library content, which currently contain over 120,000 solutions covering 200 software titles, directly to help desk analysts through integration with over thirty service desk software providers including BMC/Remedy, HP/Peregrine, Intuit, UniPress, FrontRange and other leading vendors.
RightAnswers Receives BMC Magic Service Desk Integration Validation ... by Business Wire
the leading provider of Document Process Automation(TM), solutions and HDI, the world's largest membership association for IT service and support professionals and the premier certification body for the industry, announced the winner of its Local Chapter Help Desk Analyst of the Year: Karen Kline and the TriHDI Chapter of HDI.
HDI Honors Local Chapter Help Desk Analyst of the Year Winner; Karen ... by Business Wire
HDI provides training and certification at four levels: Customer Support Specialist (HDI CSS), Help Desk Analyst (HDI HDA), Help Desk Manager (HDI HDM) and Support Center Director (HDI SCD).
FormScape Global Support Services Analysts and Managers Achieve HDI ... by Business Wire
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