The results to date indicate that many small businesses are falling behind when it comes to implementing accepted best practices for IT operations and management," according to Steven Kahan of The Planet, one of a consortium of sponsors behind ITEI.
During the year, ITEI Partners will issue periodic news as research trends emerge.
In December, the ITEI Partners will publish the SMB IT Effectiveness Index Annual Report, which will be provided free-of-charge to survey participants.
Technology is core to any business, and many SMBs lack the resources and market research to improve their effectiveness," said ITEI Partner Steve Kahan, who serves as vice president of marketing and product management with The Planet.
Many IT frameworks are designed without constraints in mind, when in reality SMBs don't have the specialized resources or budgets to implement recommendations in-house, which puts them at a distinct disadvantage compared with large enterprises," said ITEI Partner Herb Mattord, CISSP and CISM, who serves as assistant professor with Kennesaw State University.