ITSMF

AcronymDefinition
ITSMFInformation Technology Service Management Forum
References in periodicals archive ?
Para o ITSMF (2003), os preceitos da qualidade nos servicos seguem tres premissas basicas: o servico deve atender as expectativas; o servico deve ter qualidade igual, ou melhor, ao longo do tempo; o servico oferecido deve ter um custo aceitavel.
Quadro 1: Relacao da literatura com o instrumento de pesquisa Dimensoes Variaveis Agilidade e disponibilidade Aplicabilidade, Qualidade adocao e importancia da Alinhamento estrategico e financeiro Gestao de Servicos de TI Eficiencia e Eficacia Gerenciamento Processo de Dificuldades adocao de GSTI Fatores indispensaveis Competencias necessarias Dimensoes Autores Goo e Huang (2008) e ITSMF (2003) Aplicabilidade, Goo e Huang (2008) adocao e importancia da Symons et al.
Iliescu 2010; ITGI 2007; ITSMF 2007; Jakubavicius, Vilys 2008; LST ISO/IEC 27002 2009; Radovanovic et al.
United Training is accredited by the world's leading IT vendors, including Microsoft, Cisco, Citrix, EXIN, LCS, PM, ITSMF, Novell, Adobe, Red Hat and more.
org), the experts in certifying professionals, will be participating at Fusion 11, one of the key industry events co-hosted by industry icons ITSMF USA and HDI, taking place in Washington DC, on 25-28 September.
Pan Dacom is ITIL, ISO 9001 and ITSMF certified, and provides a comprehensive range of services including systems integration, managed services, out-tasking and network maintenance with 24/7 management and support.
Mazda Marvasti, Integrien's CTO was invited to speak at ITSMF USA Fusion 2009 on September 20th.