Talking about the enhancements in IVR
solution, directors of Ecosmob added, “With the recent advances in IVR
solutions or systems, enterprises can save on man-power and improved employee resources, while serving the clients' requirements.
Ifbyphone's cloud-based IVR
solution has a simple, intuitive web-form interface that guides users through the IVR
The combined total market value of the emerging IVR
markets, APAC and CALA, was $206 million at the end of 2004 and will grow to $333 million by 2009 at a CAGR of 10.
This report profiles research participants in a case study format, sharing current IVR
practices, lessons learned, challenges overcome, plans for the future, and business practices that have led to improved IVR
An extract from IVR
Improvement Strategies 2008, a new research report published by the Ascent Group, Inc.
Identify key drivers for investment in outbound IVR
applications by vertical in the North American and Western European markets.
Delivers a comparison of IVR
vendors in terms of their technology, user sentiment and market impact.
0 and IP Contact Centers - An Unbeatable Duo II-11 Hosted IVR
Market-Poised for Momentous Growth II-12 Innovative Pricing Strategies to Boost Growth II-12 IVR
Systems - Backbone for Internet Telephony II-12 VXML and SALT: Battling it Out II-12 United States- The Unconquered Monarch of IVR
Market II-13 Asia-Pacific - Taking A Clue from its Western Counterparts II-13
Statistical overviews of trends in IVR
port shipment and revenues in different vertical markets.
Voice-XML continues to expand and increase its footprint in the IVR
The market for open standard software-based approach in IVR
technology is proliferating at a rapid rate due to high adaptability of Voice-XML as a standard.
The second brief, The Outlook for Outbound IVR
, drills down into market conditions affecting a particular sub-segment of the IVR