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IQAT
(redirected from Independent Quality Assurance Team)

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AcronymDefinition
IQATInteractive Quality Assessment Tool
IQATIndependent Quality Assurance Team


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Finally, our Independent Quality Assurance team remotely monitors calls for all centers from our dedicated Q3 center at our corporate headquarters.
Ninth-Annual MVP Quality Award Winners. (Outsourcing) by Customer Interaction Solutions
The system relies on three separate sets of evaluators: Quality Skills Assurance teams in each center; Supervisor Quality Assurance teams in each center; and the Independent Quality Assurance team that monitors calls for all 15 centers from corporate headquarters using InfoCision's online Strategic Evaluation Listening system.
EIGHTH-ANNUAL MVP QUALITY AWARD WINNERS by Customer Interaction Solutions
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