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Porsche again dominated the overall ranking of brands, averaging 91 problems per 100 vehicles as it had last year, according to Power's 2007 Initial Quality Study. Power will continue to provide all the data it has in the past, including its Initial Quality Study, which measures reports of quality problems with new vehicles, and its Customer Service Index, which rates the level of satisfaction new-vehicle owners have with the dealer service department. Jeddah, 28 June, 2008 eCo Ford brand vehicles improved in quality at a rate faster than the industry average, according to a customer-based initial quality study conducted by J. |
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Initial Quality Study (JD Power and Associates)
