In 2008, MACU
launched a VOC software service from Allegiance Inc.
Officially launched in July 2011, MACU
was one of the first community financial institutions to implement mobile deposit.
The decision by MACU
to move to non-term enrollment offering is reflective of the shift that we are seeing across the country," said Jones.
Time is also spent during the meeting to focus on a service commitment value of the day and shine a spotlight on an employee living the MACU
We recognized the opportunities moving to non-term enrollment represented for our institution, but our financial aid management system could not support our processing and compliance requirements," said MACU
President John Fozard.
We use this information to create our own scenarios that identify suspicious and fraudulent transactions committed by and against our membership," said Rob Woellhaf, Fraud Risk Manager at MACU
The Datacard[R] solution will help MACU
build on this successful program and deliver more attractive, higher quality cards to our customers.
has also made it easier for staffers to meet and keep track of mandatory education requirements with an online annual learning plan.
may recommend that the member return after trimming his or her credit card debt or building his or her savings reserves.
offers comprehensive rehabilitation (physical, occupational and speech/language therapy), pain management, wound care, respiratory management, dietary, social and skilled nursing services.
said it used the Memento Security software to create a rapid ATM transaction monitoring process that detects geographical, transactional and situational anomalies of member card activity.
His dedication, wisdom and management have provided consistent direction to the credit union for over 39 years," said MACU
President/CEO Sterling Nielsen.