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0 with Calltrol's Object Telephony Server to create a single platform, integrated predictive dialer and software-based phone switch solution. Calltrol Corporation (formerly Buffalo International) implemented upgrades to its Object Telephony Server (OTS) for reducing network overhead and improving system performance. The Object Telephony Server (OTS) platform from Buffalo International now provides voice and data convergence for call centers, moving both voice and data traffic to the agent over IP LAN or WAN. |
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