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The program supports major Unix, Windows NT and 2000, Open VMS, OS/400, OS/390, MPE/ix; andmajor network and system management tools such as HP OpenView Operations, BMC PATROL, Tivoli TME 10 and CA TNG; also major business application software such as SAP R/3, Oracle E-business Suite, PeopleSoft, JDE OneWorld. This realisation spurred Avaya to invest in HP's Service Desk application, which sits on top of the OpenView operations and network management systems Avaya inherited from Lucent after it was spun off. PetroChina uses Managed Objects, to integrate and consolidate disparate data sources from existing multi-vendor IT management tools and maps IT infrastructure to business-focused IT services on a single dashboard view, including HP OpenView Operations and Network Node Manager, and to translate it into information about business impact. |
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