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They can manage their service contract sales pipeline with a streamlined opportunity management system that automatically identifies renewal opportunities, and provides point-and-click capabilities for quote generation, customer notification, and interaction tracking. We have tens of thousands of contacts in our Pivotal contact and opportunity management system and the MarketFirst campaign management tools will allow us to target each with a specific message relevant to them," said Paul Jenner, director CRM and web marketing for IMS Health. The new online Opportunity Management System integrates and better manages Immix' high volume of customized orders. |
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