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The latest betterments to e-FAQ include the following: an auto-detect search option, for increasing response accuracy rates; enhancements to Boolean searches, for making search options more flexible; a Rich Text Editor, for simplified knowledge base content authoring; and extended multilingual capabilities, most ideal for multinational companies, according to the company. Improved WYSIWYG Rich Text Editor--The browser-based rich text editor includes enhanced editing features, wide browser and platform compatibility, improved standards-based support, and easy-to-use Microsoft Word-like toolbars. Simple Design Interface: ContactPro offers a WYSIWYG (What You See Is What You Get) Rich Text Editor to create professional-looking emails including images, links, and your own custom look and feel. |
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