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SBR
(redirected from Skills-based routing)

    Also found in: Wikipedia 0.01 sec.
AcronymDefinition
SBRStyrene Butadiene Rubber
SBRSequencing Batch Reactor
SBRSpectral Band Replication (Coding Technologies)
SBRSubaru
SBRSteel Belted Radius
SBRStone Brothers Racing
SBRSpace-Based Radar
SBRSportsbook Review (website)
SBRSkills-Based Routing
SBRScarff-Bloom-Richardson (prognostic factor in breast cancer)
SBRStatistical Bit Rate
SBRShooting and Bouncing Ray (cavity analysis method)
SBRSveriges Biodlares Riksförbund (Swedish: Swedish Beekeepers Association)
SBRShort Barrel Rifle
SBRSerum Bilirubin
SBRSaturable Bragg Reflector
SBRSpecial Boat Squadron (US Navy designation)
SBRSit Back & Relax
SBRStolen Base Runs (baseball statistic)
SBRSmall Business Reserve Program (Maryland)
SBRSilver Birch Ranch
SBRShiny Black Rubber
SBRSignal Bias Removal
SBRStore Bought Rebels (band)
SBRSubsystem-Backup-Routing
SBRSummary Billing Record
SBRSelection Board Results
SBRSchotterbettreinigungsmaschine (German)
SBRSpeaker Back Right
SBRSilver-Bronze Medal
SBRStabilized Breakdown Rate
SBRService Business Relation (Fujitsu)
SBRsomatosensory blink response
SBRSteel Bulb Rectifier
SBRSociety for Biological Rhythm


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? References in periodicals archive
a network-based contact center solution that enables enterprises to tap into the massive switching fabric of the public telephone network and provide true network-to-agent, skills-based routing as well as next-generation contact center capabilities.
LUCENT INTROS CLIENTCARE CONTACT CENTER ENTERPRISE EDITION by EDP Weekly's IT Monitor
AMS customer airports can now create a custom-branded user experience in their local language, with custom speech prompts and skills-based routing.
ARINC Managed Services Breakthrough Gives Airport IT Systems Major, ... by Business Wire
These functionalities include automated call routing, announcements, skills-based routing, real-time reporting and historical performance tracking.
Aastra launches free hosted call center service for SMBs by Narain, Divya / Customer Interaction Solutions
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