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The IT Infrastructure Library (ITIL) is a customizable framework of best practices to improve IT service management, in areas such as change management, configuration management, software control & distribution, release management, and help desk. and combinations are available, supported with integrated software control and processing. As new technology and devices come on line and as more hardware vendors open their devices to accommodate third-party software control, Simplified will further broaden the scope of its network management capabilities. |
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