We actually looked at what were the products and services we had that the VACU did not to determine if we would be a good strategic partner for them.
Mathias said Summit retained most VACU members in part by keeping the credit union's sole office open and being sensitive to other facets that were meaningful.
The VACU had the American flag as part of their logo.
VACU now has 1,500 members signed up to use the service, which was deployed using technology from VSoft Corp.
The RDC service supports iPhones and Android devices and VACU is the first local credit union or community bank in Virginia's capital city to offer it, the credit union said.
Through FICS' technology, VACU is able to process loan applications with less staff because FICS has critical interfaces that send application information automatically, eliminating duplicate data entry in some cases from four times down to one.
VACU is the largest state-chartered credit union in Virginia and is one of the top 75 credit unions in the United States.