VOIMVoice Over Instant Messaging
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VOIM operators are taking voice quality very seriously.
One key advantage of VOIM is IM's superior presence detection.
VOIM interconnects will follow as operators work through protocol-compatibility issues.
Just as its underlying technology -- VOIP -- has done, VOIM promises to change the way in which people communicate," notes Denise Culver, research analyst for Light Reading's Enterprise VOIP Insider and author of the report.
There are still significant barriers to widespread adoption of VOIM services, however, including lack of interoperability between service providers.