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Digital Voice was incorporated in 1989 as an enterprise dedicated to creating state-of-the-art digital dictation and voice information systems using industry standard computers and voice cards. CVIS - Conversant Voice Information System (Lucent Technologies) today announced that it has developed an integration module making it easier for contact centers to integrate Cisco Systems' Intelligent Contact Management (Cisco ICM) software, a key component of Cisco's customer contact software platform, and Lucent Technologies' CONVERSANT Voice Information System. |
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