Sharma, "Evaluation of programming tools for the development of data mining driven forecasting software tool for
quality function deployment," in Proceedings of the 2nd International Conference on Computational Intelligence and Communication Technology, CICT2016, pp.
Quality Function Deployment (QFD) is a very well-known design method, developed in late 1960 in Japan, and used with the aim of translating Customer Needs (CNs) and wants into technical design requirements by means of the use of a series of matrices, called House of Quality (HoQ), with the objective to satisfy the customers' expectations improving the quality level of the product at the same time (Fargnoli 2006; Shahi, Alipour 2016).
The critical requirements of the customer can be measured by
Quality Function Deployment (QFD), developed by Yoji Akao (1972).
Wu, "
Quality function deployment: a literature review," European Journal of Operational Research, vol.
Fuzzy multicriteria models for
quality function deployment, European Journal of Operational Research 121(3): 504-518.
An industrial workstation characterization and selection using
quality function deployment, Quality and Reliability Engineering International 13(5): 261-268.
One of these methods is
Quality Function Deployment (QFD) which is a method used in planning quality in order to achieve some quality products whose characteristics match the needs expressed and implied customer.
By means of more effective defect prevention such as
Quality Function Deployment (QFD) and Six-Sigma the defect potentials are lower.