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CMBD |
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Because of these synergies, many IT organizations find that deploying a Service Catalog as the first step in their CMDB initiative shortens the overall CMDB deployment timeframe and helps deliver the full promise of their CMBD initiatives. Customers can automate and streamline ITIL Service Support processes through the integration with BMC Remedy AR System and also leverage a CMBD for significant reduction of support costs and an increase in end-user satisfaction. As these companies reduce the servers they have throughout the organization and introduce virtual technology to their enterprises, it becomes a logical extension to integrate the new hardware and software profiles into a CMBD to provide administrators with a clear overview of the company's new information structure. |
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