ABECUAnheuser-Busch Employees' Credit Union
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Plus, she adds, ABECU is expanding its product line with Fannie Mae, and is now offering its adjustable-rate mortgage (ARM), higher loan-to-value (LTV) and affordability products.
Figure 1 Prime Alliance--Sample Credit Union Experience Loan Volume (in thousands) % Closed Loans 2001 2002 2003 2001 2002 2003 BECU $701,000 $1,083,000 $1,214,000 66% 84% 78% Patelco $364,746 $405,344 $536,915 64% 74% 71% Credit Union CoastHills FCU $36,032 $44,120 $56,194 63% 68% 67% ABECU $40,876 $72,491 $139,470 74% 66% 94% GTE FCU $128,755 $252,324 $359,841 54% 63% 72% Bethpage FCU $141,462 $314,206 $720,557 NA NA 83% MWFCU $29,276 $119,789 $134,523 59% 53% 67% Direct Origination Costs/Loan 2001 2002 2003 BECU $558 $399 $350 Patelco $905 $781 $620 Credit Union CoastHills FCU $906 $802 $610 ABECU $1,800 $1,500 $720 GTE FCU NA $823 $384 Bethpage FCU $814 $628 $424 MWFCU NA NA NA SOURCE: PRIME ALLIANCE SOLUTIONS INC.
We were looking for a tool to augment the services our employees provide members in the branch," said Calvin Curdt, vice president of Information System, ABECU.
To make deployment fast and simple, NCR is providing ABECU with eMarketing services as a hosted, software-as-a-service (SaaS) solution, which allows credit unions to pay for only what they need now and the ability to add channels and more capabilities and bandwidth when required.
Alsup said the head of the bank's business services department was interested in coming to ABECU to head up its division "so along with the business accounts, we gained an experienced professional and are able to retain the established relationships.
There are always problems," said Adrianne Thompson, vice president of human resources for ABECU.
The second, which ABECU chose, is an extension of the CU's financial services program and uses specially trained representatives to consult and make recommendations for trust services.
After ABECU announced at its annual meeting that it would soon roll out trust services, a member approached Osborn with some concerns.
ABECU, a 27-branch, $810 million credit union, decided to partner with IA Systems because its previous loan processing technology did not have the functionality necessary to meet the institution's growing loan demand.
IA Systems' industry advancements enable ABECU to offer our members faster loan turn-around time; the hosted ASP option allows us to do all this with minimum IT responsibilities on our part.
The reporting capabilities and the call management abilities of the system really set it apart from the other systems we examined," said Paula Anderson, manager of Marketing Communications for ABECU.
ABECU is currently ranked as a "Top 150" credit union in the U.