When the transportation system operates as designed, shippers offer their cargo for air clearance by entering an ATCMD into FACTS.
Shipments that arrive at a port without an ATCMD showing in GATES cannot be checked in immediately and become, at least temporarily, no hits.
For answers on FACTS access, tracking cargo, explosive shipments, or ATCMD corrections: Contact the Customer Support Team at (256) 955-9756, -9762, or -9765.
Shippers offer materiel for air clearance by entering ATCMDs into the Financial and Air Clearance Transportation System (FACTS), a Department of Defense system (used and funded by all of the services) that clears freight for air movement and helps the services manage their transportation funds.
One potential area for cargo process streamlining is to reduce the amount of information required for the ATCMD; the ATCMD requires approximately 25 entries and an 80-digit punchcard format to advance a piece of cargo.
Also, if shippers are unaccustomed to AMC cargo terminology or what each specific field in the ATCMD requires, they could overlook or confuse key pieces of data.