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Foreign electronics and IT companies including Dyson are working to improve their after-sales services here based on the notion that quick responses to the product failures as well as quality of goods are essential to survive the competition with domestic firms such as Samsung Electronics and LG Electronics, officials said Sunday.
Imported used tractors would mean after-sales service issues for farmers, loss of business, closure of tractor part manufacturing units, loss of revenue to the Federal Board of Revenue (FBR) and flight of foreign exchange.
Dinesh Bhasin, head customer service, Tata Motors passenger car business stated that the ramp-up in the after-sales service workshops will be done in a gradual manner every month across the country.
"There are some real silos that exist in after-sales service, such as the divide that can happen between systems and people on the tech support side of a company, and those on the service delivery side of the house," says Kenney.
After FMC enters into volume production in the future, Harmony Auto will provide platform supports in new car sales and after-sales services to it, and bring in new revenues to the Group at the same time.
"Through strategic partnerships with premium distributors, we are committed to provide consumers with better access to our devices, along with an exceptional after-sales service experience," he added.
Shaker Group, the sole distributor for LG Air Conditioners and global home appliances brands Indesit, Ariston, Maytag, Bissell, Kitchen Aid and Midea in Saudi Arabia, has achieved a new record in the field of after-sales service. The group, for the third time, was awarded in March the "Best Performance Award" for LG distributors in the Middle East and Africa.
TEHRAN (FNA)- In 2016, the value of Vehicle market and the value of relevant after-sales service in Iran stood respectively at $20 bn and $14 bn.
KAE was confirmed as a partner based on its reputation for excellence in after-sales service, added the statement.
"We are looking forward to bringing a lot of value to the customer base by making these products available to them locally, closer to them at the right terms and right after-sales service that they expect." He reiterated that Apple has always been a desirable product for the channel to put their hands on and in some markets it has been more challenging for resellers to be able to do that.
Some brands, he said, are famous for their after-sales service. "These brands are keen on protecting the rights of the consumer.