AutoCAPAutomotive Consumer Action Program (NADA)
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We measured total IgE, eosinophil cationic protein (ECP) and tryptase using a commercial immunofluorometric instrument (AutoCAP; Pharmacia and Upjohn, Kalamazoo, MI) and using kits supplied by the same company.
The automotive-repair industry is also characterized by several self-regulatory mechanisms (e.g., Better Business Bureau, AUTOCAP [automobile consumer action panel], significant competition, etc.).
If you bought your car from a franchised dealer, you may be able to seek mediation through the Automotive Consumer Action Program (AUTOCAP), a dispute resolution program coordinated nationally by the National Automobile Dealers Association and sponsored through state and local dealer associations in many cities.