Through this automation initiative, BCBSRI
has improved overall performance, increased budget compliance, enforced process compliance, reduced maverick spending, increased spend under management and visibility, and focused resources on high value and strategic activities.
PharmaCare launched its generic-substitution initiative with BCBSRI
under a voucher program.
contains its administrative costs, with only about 10 percent of every premium dollar going to administration, by making careful choices to ensure a balanced and productive use of technology and personnel.
The Provider POS Direct application will be hosted for BCBSRI
in a TriZetto data center.
Benefits: Here are the impacts at BCBSRI
(BCBSNH's are similar).
Sutherland, vice president of information technology, BCBSRI
selected Softscape Apex after concluding that the organization needed a more flexible, more linear solution.
is the largest health insurer in Rhode Island, with a dominant 61% market share in 2004.
Deployed at BCBSRI
in under seven months, the BlueLYNCS customer contact center solution includes healthcare-specific workflows and integration to legacy IT systems to intelligently manage customer and business interactions across the payer enterprise.
With Improved Service Quality and Increased Productivity
The combined solutions, branded as eQuality ContactStore Plus, will enable BCBSRI
to continue its proactive recording practices for liability protection while providing a highly effective means of evaluating customer service delivery to improve performance.
Standard & Poor's also said that the outlook on BCBSRI