BCDESButler County Department of Environmental Services (Ohio)
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In 2003, the BCDES engaged a team of engineering consultants to craft a plan that would improve sludge handling, correct operational problems, install a new centrifuge, construct biological nutrient removal tanks, and add clarifiers to accommodate peak flow rates.
Soliciting input and communication is something that BCDES managers feel enhances results, and they encourage it at all levels in their day-to-day operations.
BCDES also believes in open communication with its constituents, frequently inviting interested parties to focus groups.