Appendix a) Abbrevation table and Process map Abbreviation Word
BPMM Business Process Maturity Model PPI Process Performance Index BPRMM BPR Maturity Model PML Process Maturity Ladder BPRMM BPR Maturity Model PEMM Process and Enterprise Maturity Model BPMA BPM Assessment CMMI Capability Maturity Model Integration MCDM Multi-Criteria Decision Making MCDA Multi-Criteria Decision Analysis DMs Decision-Makers Rembrandt Ratio Estimations in Magnitudes or deci-Bells to Rate Alternatives which are Non-Dominated technique Ahmad Jafarnejad Chaghooshi, Mohsen Moradi Moghadam (*), Soheila Etezadi