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References in periodicals archive ?
A letter from British Gas Services, signed by Jeff Cartwright, Customer Enquiries Manager, offers the following promise: "We have overcome delays in phone response times and now answer 90 per cent of all contract-customer calls within 30 seconds."
British Gas Services had a shocking 882 per cent leap in grumbles about their boiler and central heating insurance cover.
And British Gas Services had a shocking 882% leap in grumbles about its boiler and central heating insurance cover.
Roger Wood, a former director of British Gas Services and the AA, has been hired to chair a steering committee responsible for delivering significant cost savings.
Chris Weston, managing director of British Gas Services, said: "While some may have thought apprenticeships were consigned to history in the way of the traditional black and white TV set, we have found the success of the apprenticeship scheme is helping to drive the business forward."
The company's British Gas services operation, which installs gas and central heating systems, saw operating profits rise by 48 per cent to pounds 151 million while Centrica's Storage business posted a record pounds 240 million in profits, up from pounds 228 million in 2006.
Closure of the final salary Centrica Engineers Pension Scheme for new recruits to British Gas Services will be deferred to March 31st, 2006.
But Dave Kendle, director of British Gas Services, has said: "We hope industrial action can be avoided and in any event we are confident that our engineers will continue to cover emergencies and prioritise the needs of our most vulnerable customers."
Former British Gas Services head of PR, Robert Dangerfield has been appointed as account director and IT PR specialist Kate Geiss as senior account manager.
Peter Rees, British Gas services manager based in Solihull, said common signs to look for were spillage stains, soot and discolouring around water heaters or cookers, flames that burn yellow or orange and unusual smells.
The company's British Gas services operation, which installs gas and central heating systems, saw operating profits rise by 48% to pounds 151m while Centrica's Storage business posted a record pounds 240m in profits, up from pounds 228m in 2006.
The proposed acquisition coincides with a development and distribution agreement under which Centrica subsidiary British Gas Services will pay pounds 5 million to Ceres Power in staged payments to support the development of its CHP units.
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