CATSMComprehensive Acute Traumatic Stress Management
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There's a course I teach, Comprehensive Acute Traumatic Stress Management (CATSM), that would have been more appropriate for interacting with the returning FBI personnel and emergency services landfill workers.
In terms of education, you need to learn about critical incident stress management, CATSM, compassion fatigue, and other tools to inoculate yourself and allow you to better deal with traumatic events.