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CCWRD, also known as the District, is the largest wastewater agency in the state of Nevada with 244,000 residential and 9,200 commercial customer accounts.
CCWRD had an unusually tight timeframe to implement Oracle's Customer Care and Billing (CC&B) system in order to correlate with an approaching customer billing cycle.
This was a product that CCWRD had been evaluating for more than a year.
Blue Heron's President & CEO, Stephen Northrup, commented on the successful go-live at CCWRD: "The CCWRD project was a great example of how success can be achieved by synchronizing the strengths of the utility staff with the strengths of the most qualified system integrator.
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