During the implementation and rollout of this initiative, CFHI committed to support the organizations involved with training through 14 webinars and two face-to-face workshops, resources (e.g.
A discussion took place with our CFHI partners and they too saw the benefit this could have for our province.
In this opportunity sponsored by the Canadian Foundation for Healthcare Improvement (CFHI) a co-design methodology, also well-established was applied in identifying and developing a suitable implementation strategy to engage PFAs as members of quality teams in PHC.
Results: The project team included a diverse representation of members from the PHC system including patient advisors, DMC team members, system leads, providers, Public Engagement team members and CFHI improvement coaches.
The opportunity to develop a system-level strategy to include PFAs in decision-making processes was realized in 2014 when PHC joined several teams across Canada Partnering with Patients and Families for Quality Improvement in a Canadian Foundation for Healthcare Improvement (CFHI) initiative.
The full team also comprised of the formal leads of the initiative, PHC leadership members (Director, Medical Chief), DMC Manager, DMC Clinical Team Leader, a family physician, an internist, a behavioural psychologist, an endocrinologist, leads from the NSHA Public Engagement Team, and CFHI improvement coaches.
The questions for the focus group were co-developed by the staff in the DMC as well as the core design team supporting the CFHI work.
By way of background, the Canadian Foundation for Healthcare Improvement (CFHI), a not-for-profit agency funded by the Government of Canada to accelerate healthcare improvement, supported Sampalli et al (1) as one of 11 interprofessional teams involved in pan-Canadian improvement collaborative that aimed to improve patient- and family-centred approaches to chronic disease management.
The authors work for the Canadian Foundation for Healthcare Improvement (CFHI), which provided support (through access to educational workshops, webinars as well as faculty, coaching and mentorship) to Sampalli et al1 as part of the Atlantic Healthcare Collaboration for Innovation and Improvement in Chronic Disease.