is designed to collect feedback from identified citizens who utilise public services.
is already a globally recognized program, acknowledged by international publications such as Princeton Review and Foreign Policy Magazine.
Dr Umar Saif said that CFMP
was a globally recognized programme, which has been commended and acknowledged by world's prominent universities like Princeton in their case studies and in articles published by reputed magazines such as Foreign Policy, The Guardian, The Economist etc.
Shehla Naseem from College of Family Medicine gave details of the training programme started by the CFMP
to educate the Family Physicians in various diseases including diabetes.
According to the statement issued on Friday, CFMP
is a feedback gathering mechanism that collects feedback from identified citizens who utilize public services i.e.
Disciplinary actions against 18,750 government employees were taken on the complaints and unsatisfactory services under Citizen Feedback Monitoring Program (CFMP
Neil Ryan, co-ordinator of the CFMP
programme, said: "This plan will have a major impact on the way we take forward the fight against flooding over the next century."
She said: 'CFMP
conveys its sympathies and shares the grievance of Dr Naushad's family.'
On the basis of feedback, the experts told the meeting, 137 employees were transferred, 106 were punished, 82 were terminated, 41 suspended from service and five were made officers on special duty (OSDs) on the public complaints received through the CFMP
She also thanked all those who participated in the Certificate Course organized by the CFMP
Around 12,147 messages (SMS) were received from passport applicants through Customer Feedback Management Programme (CFMP
) during last one year and the complaints have been resolved on priority basis.