CMHSL's mission statement (which includes the statement, "We believe that knowledge should be independent of time and location" ) was a reminder of the library's purpose, and QR codes-with their instantaneous, anytime/ anywhere nature-seemed a natural fit.
Adoption rates among CMHSL's population were much higher than 50%, making an investment of time and resources practical.
The annual average number of ILL requests borrowed for CMHSL at UVA patrons is approximately 3,000, and the annual average number of requests filled for other libraries is 12,500.
The CMHSL at UVA and the HSL at UNC-CH have had a strong and longstanding relationship.
At the CMHSL at UVA, the ILL supervisor, who was also planning to attend the conference, worked with the HSL at UNC-CH ILL department in advance to test connections and access.
According to the agreement, and as is the standard for ILL procedures, there will be no charge if either the CMHSL at UVA or the HSL at UNC-CH can fill the request from its own collection, however, charges will be incurred if another lending library fills the order and charges a fee.
For example, because the ILL staff at the HSL at UNC-CH have procedures in place to retrieve items from an off-site storage facility and CMHSL at UVA staff do not, the staff at the CMHSL at UVA found it necessary to refer several requests to other libraries when the requests were for materials that were not available on-site.