The cQAF described previously is a factor that may be greater to, equal to, or less than 1.
Once an offeror's prices are determined to be fair and reasonable, the agency applies the cQAF to the prices.
To establish the final cQAF, cSVI, and cPQR, first a scaled rating system that converts subjective service quality into objective factors is needed.
This part of the cQAF could replace the fallible (Blott et al., 2015) CPARS.
The cPQR is unique to each acquisition and may or may not be used in addition to the cSVI to establish the cQAF. It should be established using questions for the technical/quality evaluation team members to consider in scoring each proposal.
Once the agency calculates the cQAF for each offeror, the agency would apply the cQAF to the total price of each line item within the offeror's proposal (Finkenstadt, 2015).
In this example, the cQAF of 0.962 is derived from the calculations in Table 1 by rolling up a notional cSVI at a relative importance weighting of 30 percent and a notional cPQR at a relative importance weighting of 70 percent.
A case study methodology was used to test a portion of the cQAF in a recent source selection for administrative support services.