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CCMComment Ca Marche (French: How It Works)
CCMContemporary Christian Music
CCMCrisis Centre Ministries (UK)
CCMCMOS (Complementary-Symmetry Metal-Oxide-Semiconductor) Camera Module
CCMCritical Care Medicine
CCMCanadian Children's Museum
CCMCertified Case Manager
CCMCerberus Capital Management (New York, NY)
CCMContinuous Conduction Mode
CCMCounty College of Morris (New Jersey)
CCMCertified Construction Manager (Construction Management Association of America)
CCMChama Cha Mapinduzi (political party, Tanzania)
CCMCustomer Communications Management
CCMCadastro de Contribuintes Mobiliários (Portuguese: Register of Securities Contributors; Brazil)
CCMCisco Call Manager
CCMConvention on Cluster Munitions (est. 2008)
CCMChristian Council of Mozambique (est. 1948)
CCMCall Center Management
CCMCORBA Component Model
CCMCompanies Commission of Malaysia (est. 2002)
CCMConfiguration and Change Management (computing)
CCMCentral Committee Member (Tanzania)
CCMClassical Chinese Medicine
CCMChristian Contemporary Music
CCMCentre for Coastal Management (Australia)
CCMCounter with CBC-MAC
CCMChromatographie sur Couche Mince (French: Thin Layer Chromatography)
CCMContinuous Current Mode
CCMContinuous Control Monitoring (management software)
CCMCorel Color Manager
CCMCustomer Communication Management
CCMCisco Configmaker
CCMClimate Control Module
CCMCarbon Ceramic Material
CCMCounter Mode with Cbc Mac
CCMComputational Cognitive Model
CCMClock Control Module
CCMChange and Configuration Management
CCMCoupled Cluster Method (mathematical technique)
CCMChicago Chamber Musicians (Chicago, IL)
CCMCouncil of the Common Market
CCMConstruction Cost Management (various locations)
CCMCentre Cinématographique Marocain (French: Moroccan Cinematographic Center; Morocco)
CCMCenter for Composite Materials
CCMConcerned Citizens Movement (Saint Kitts and Nevis)
CCMCommunity Climate Model
CCMConsultative Committee Meeting (various locations)
CCMCerebral Cavernous Malformations
CCMContemporary Crafts Market (California)
CCMCubic Centimeter
CCMCommand and Control Module (US Air Force)
CCMConfiguration Control and Management (US DoD)
CCMCompagnie Corse Méditerranée (French airline; now Air Corsica)
CCMCombined Cipher Machine (cryptography)
CCMCertified Cash Manager
CCMChicago Classical Music (website)
CCMCertified Consulting Meteorologist
CCMCincinnati Conservatory of Music
CCMClinical Case Manager (insurance carriers)
CCMCalcium Citrate Malate (dietary calcium supplement)
CCMCross Country Mobility
CCMCertified Club Manager (Club Managers Association of America)
CCMCivilian Crisis Management (EU)
CCMContinuous Casting Machine (metallurgy)
CCMCross-Country Movement
CCMCalled to Common Mission
CCMCommand Chief Master Sergeant (USAF)
CCMCustom Content Management (software)
CCMCollector's Choice Music (music retailer and record label)
CCMCenter for Campus Ministry (various locations)
CCMCenter for Citizen Media (Harvard University; Boston, MA)
CCMCustom Computing Machine
CCMCost Center Manager
CCMComitato Collaborazione Medica
CCMCredentialed Career Master
CCMCorporate Compliance Manager (various businesses)
CCMCurriculum Committee Meeting (various schools)
CCMCity College Manchester (UK)
CCMCurrent Calendar Month (various locations)
CCMCustomer Contact Manager
CCMCounter-Counter Measure
CCMChange Configuration Management
CCMCentral Configuration Manager (computer server management tool)
CCMComprehensive Case Management
CCMCorporate Case Management
CCMCentral Control Module (automotive)
CCMCommunications in Contemporary Mathematics
CCMCapital Children's Museum (Washington, DC)
CCMCarbon Concentrating Mechanism
CCMCommission Centrale des Marchés (French: Central Markets Committee; various locations)
CCMConsortium for Conservation Medicine
CCMCongress Centrum Mainz (Germany)
CCMCustom Course Material (Canada)
CCMCountrywide Capital Markets (various locations)
CCMChinese Christian Mission
CCMContinuous Customer Management
CCMCodec Control Message
CCMCall Control Manager
CCMContiguous Connection Model
CCMCollege Cardinal Mercier (Belgium)
CCMCertified Court Manager (various locations)
CCMChemical Cleavage of Mismatch
CCMConstant Coding and Modulation
CCMConstant Correlation Model
CCMCentro de Control de Motores
CCMClose Combat Marines (gaming)
CCMChemical Company of Malaysia Bhd. (est. 1930)
CCMClient Connection Manager (Microsoft)
CCMCommercial Content Management (software)
CCMConfessing Church Movement
CCMCalifornia Citrus Mutual
CCMCanada Cycle & Motor (hockey equipment manufacturer)
CCMCenter for Conflict Management
CCMConsulting Concepts and Management (Memphis, TN)
CCMCredit Card Monitor
CCMCollaborative Collection Management (libraries; UK)
CCMCommerzbank Capital Markets (Germany)
CCMCensus Coverage Measurement (US Census Bureau)
CCMConventional Cruise Missile
CCMCertified Care Manager (gerontology)
CCMCoghill Capital Management (investing; Chicago, IL)
CCMCross Cultural Ministries
CCMCritical Chain Management (project management methodology)
CCMCommunauté de Communes de Montesquieu (French: Montesquieu Community of Communes)
CCMCanadian College of Microbiologists (Collège Canadien des Microbiologistes)
CCMConceptual Change Model
CCMComputational Chemistry and Materials Science
CCMClient-Consultant Meeting
CCMClinical Care Manager (insurance carriers)
CCMClews Competition Motorcycles
CCMCentre Cardio-Thoracique de Monaco (French: Cardio-Thoracic Center of Monaco; est. 1987; Monaco)
CCMCommunity Corrections Manager (US Bureau of Prisons)
CCMCertified Credit Manager (professional accreditation)
CCMContent Component Management (software)
CCMCurrent Cost Multiplier (finance)
CCMChesapeake Children's Museum
CCMCertified Concession Manager (National Association of Concessionaires certification)
CCMConcurrency Control Mechanism
CCMCombined Coding Machine
CCMConditioned Culture Medium
CCMCombatant Craft Medium (US DoD)
CCMCustomer Centered Marketing
CCMConverged Call Management (NextStep Networks)
CCMCenter for Countermeasures
CCMCity College of Manila (Philippines)
CCMCompartment Content Management (software)
CCMConnaître et Combattre les Myélodysplasies (French: Knowing and Combating Myelodysplasia)
CCMCristie Clonemanager (software)
CCMCitizenship Council of Manitoba (Canada)
CCMCertified Continuity Manager
CCMConcept Coherency Metric (software metric)
CCMCountry Coordinated Mechanism
CCMCenter for Case Management, Inc.
CCMCircuit (Supervision) Message (ITU-T)
CCMConstruction Claims Monthly
CCMComprehensive Client Manager (ON Command)
CCMCalvary Chapel Murrieta
CCMCross-Correlation Matrix
CCMControlled Carrier Modulation
CCMCentre de Conférences Ministériel (French: Ministerial Conference Center)
CCMConference of Commonwealth Meteorologists (UK)
CCMCentre de Commutation du Service Mobile (French)
CCMCrew/Cargo Module
CCMCall Connection Management
CCMConstrained Constant Modulus
CCMConnecticut Council of Masajid
CCMComplex Coordinate Method
CCMCenter for Crisis Management
CCMCarrier Controlled Modulation
CCMChannel Cost Metric
CCMCommand Country Manager
CCMCustomer Change Management
CCMCancer Care Manitoba (Canada)
CCMCaisse Chirurgicale Mutualiste (French: Surgical Mutualist Fund; health insurance)
CCMCommon Channel Module
CCMCentre de Consultation en Mathématiques (French: Mathematics Counseling Center; Canada)
CCMConfiguration Control Model
CCMCommunications Controller Multichannel
CCMCommunity of College Ministers
CCMClub de Consultation en Management (French: Management Consulting Club; Canada)
CCMCommon Channel Manager
CCMClutter Covariance Matrix
CCMConcepteur Constructeur Matériels (French packaging materials manufacturer)
CCMCross-Connect Map (Alcatel)
CCMCommunications Code Matrix
CCMComputer Containment Module
CCMControl Command Module
CCMCommunications Control Mode
CCMCircumcenter Method
CCMCentre Commun de Microscopie (French: Joint Center for Microscopy; University of Lille; Lille, France)
CCMCoordination Control Member
CCMControl Coordination Message
CCMCATIA Configuration Management
CCMCommand Center Maintenance
CCMConfiguration Control Manual
CCMComputer Controlled Message
CCMCycler Control Module
CCMCommon Capability Model
CCMCentre de Caractérisation des Matériaux (French: Materials Characterization Center; Canada)
CCMCommercial Communication Manager
CCMCircuit Card Module
CCMConnect Control Manager (Sprint)
CCMCirculate and Condition Mud (Oil & Gas Drilling)
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References in periodicals archive ?
To ease the concern and risk associated with deploying a speech solution, offered the company a 30-day free trial of its Virtual Call Center, a hosted call center management solution.
These solutions are even more powerful when combined with KANA's Web self-service and call center management, because they're all integrated by a customer knowledge base that puts real-time information at the fingertips of every agent.
AGDATA 2100 Rexford Rd, Suite 300, Charlotte, NC 28211; 704/364-2186, FAX: 704/366-9603 Web site: Year established: 1984 Number of employees: 130 worldwide Owner: Verl O Purdy Owner: James C Thompson VP, Bus Ops: Richard Bettison VP, Mktg Svcs: Sandra Johnson ( Products: Wholesale and retail product movement and reconciliation services (eTRAFX), marketing program management, electronic data interchange process management and information-based marketing services including customer database management, statistical modeling, call center management and data-driven Web development; Animal Health Market Share reports in Canada and the United States
ICMI's mission is to advance the call center profession by promoting managerial excellence to call center management professionals.
With recent product enhancements, such as VoIP Virtual Contact Center by Five9 and Siebel's announcement of Siebel On Demand 7 equipped with distribution capabilities for call center management, virtual contact centers are gaining momentum.
PROTECH CRM for Members is easy to deploy, customize, and use and includes features such as a searchable knowledge base, integrated reporting tools, and management modules for dues, subscriptions and lists, committees, trade shows and events, product sales and inventory, fundraising, education and certification, advertising, call center management, workflow automation and more.
One difference is that Capgemini outsources call center management to its partner Vertex under the Hydro One deal, but will be managing these itself for TXU.
CRM systems allow for sales force automation, contact management, call center management, information exchange between customers and business (B2C), and customer personalization.
The addition of new Intecom hardware and their Windows 2000 and SQL server-based Centergy call center management solution brings the total number of call center locations in the virtual distribution served by Intecom from 4 to 11, and increases the number of agents from 2,500 to 5,000 with capacity for 8,000 agents in its current configuration.
Cisco Systems, a leader in networking for the Internet, announced this new capability at the ICCM Call Center Management Conference and Exposition on August 1, 2000.
Enterasys Networks is focused on providing solutions for the e-business environment of the future, including Voice-over-IP and video convergence, call center management, advanced application distribution, web hosting and e-business control, enterprise security and VPN solutions.
Headquartered in South Melbourne, Victoria, AdvaTel is a telecommunications supplier and developer specializing in access products and call center management. The company provides a diverse range of advanced, cost-effective technology enhancements for the telecommunications industry.