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References in periodicals archive ?
Cognitive work analysis (CWA) is gaining momentum as an approach for the analysis, design, and evaluation of complex socio-technical systems.
With regard to HR practices, tools such as the Cognitive Work Analysis (CWA) will soon be viewed as disruptive technologies, as organizations scramble to redesign their selection, employee development, compensation, and organizational design subsystems.
Naikar (cognitive work and safety analysis, Defense Science and Technology Organization, Melbourne) introduces in considerable detail the concepts and methodology in work domain analysis, the first of five dimensions of cognitive work analysis. One of her example systems is the home, so readers can apply the abstractions to a familiar case.
of Waterloo, Canada) assemble 13 chapters that outline the five phases of cognitive work analysis for use in the analysis and design of complex, human-technology systems.
Cognitive work analysis (CWA) and associated techniques focusing on the analysis of work domains are becoming popular methods in the analysis and design of complex systems (Burns, Barsalou, Handlei; Kuo, & Harrigan, 2000; Flach, Eggleston, Kuperman, & Dominguez, 1998; Martinez, Talcott, Bennett, Stansifer, & Shattuck, 2001 ; Naikar & Sanderson, 1999; Potter, Roth, Woods, & Elm, 2000; Reising & Sanderson, 2002; Sanderson, Naikar, Lintern, & Goss, 1999; Vicente & Rasmussen, 1992).
Use of cognitive work analysis across the system life cycle: From requirements to decommissioning.
The framework for cognitive work analysis developed at the Rise National Laboratory [5] was applied in 1996-97 in field studies addressing two issues:
Cognitive Work Analysis (CWA) covers socio-technical systems in which humans and technology must interact as a whole, and this textbook for engineering and design students provides a comprehensive description of this framework.
Sections cover macroergonomics and systems; job and organizational design, including stress and burnout; physical ergonomics; technology, robotics, and computer interaction; human error; methodologies, such as cognitive work analysis and video analysis; interventions; and applications in the emergency department, pediatrics, home care, nursing homes, and primary care.
Cognitive work analysis (Rasmussen, Pejtersen, & Goodstein, 1994; Vicente, 1999) has most commonly been used for the analysis, design, and evaluation of interfaces for complex sociotechnical systems (e.g., Burns, 2000; Dinadis & Vicente, 1999; Lintern & Naikar, 2002; Rasmussen, 1998; Vicente, 1995).
Cognitive work analysis: Toward safe, productive, and healthy computer-based work, Mahwah, NJ: Erlbaum.
For example, terms such as cognitive task analysis (Hollnagel & Woods, 1983; Roth & Woods, 1989), knowledge elicitation (Hoffman, 1987; Hoffman, Shadbolt, Burton, & Klein, 1995), ethnomethodology (Suchman, 1987), cognitive work analysis (Vicente, 1999), concept mapping (Means & Gott, 1988), naturalistic decision making (Klein, 1989) and others abound, and a single label may be used to refer to many very different methods.
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