(redirected from Contact Center Satisfaction Index)
Category filter:
CCSICanon Computer Systems, Inc.
CCSICisco Certified Systems Instructor (training qualification)
CCSICheckpoint Certified Security Instructor
CCSIComputer & Control Solutions, Inc
CCSICertified Crime Scene Investigator (International Association for Identification)
CCSIContact Center Satisfaction Index
CCSICiticorp Credit Services, Inc. (Citibank)
CCSICenter for Comprehensive School Improvement (McGraw-Hill Companies)
CCSICreative Computing Solutions Inc (Rockville, MD)
CCSICommission for Social Care Inspection (UK)
CCSICanadian Centre for Swine Improvement
CCSICompany Core Safety Information
CCSIChild Care Spaces Initiative (British Columbia Assembly of First Nations; Canada)
CCSIContemporary Control Systems, Inc
CCSIChannel Coding with Side Information
CCSIConsortium for Computational Signal Interpretation
CCSIClimate Change Science Initiative
CCSICoordinating Council for School Improvement
CCSICustom Cable Solutions Inc. (Salisbury, MD)
CCSICrown Collectors Society International (Fairfax, VA bottle cap collectors club)
Copyright 1988-2018, All rights reserved.
References in periodicals archive ?
After dropping to a score of 69 out of 100 in 2013, the lowest reading in its eight-year history, the Contact Center Satisfaction Index increased slightly in 2014 to 72.
Yet, the CFI Group's Contact Center Satisfaction Index showed that one in five customers who call a company contact center don't resolve their issues, and customers who hang up without resolution are twice as likely to defect.
Unfortunately, the CFI Groups Contact Center Satisfaction Index, now in its seventh year, tells a different story.
(2) CFI Group, "Contact Center Satisfaction Index 2012," January 2013.