Based on a 320-bed medical center, DHHA transformed itself from a city owned and operated organization to the new Denver Health and Hospital Authority in 1997.
Besides its core medical center, DHHA operates the nationally known Rocky Mountain Poison Control Center, 11 federally qualified healthcare centers, Denver's ambulance and trauma center, an HMO called the Denver Health Medical Plan, and Denver's ambulance system.
Four years ago, when Barrett assumed his present position, network infrastructure was a major problem area for the DHHA. "The network would go down and come up and no one would know why," Barrett says.
This situation was unacceptable, and one of my first priorities when I joined the DHHA was to fix it."
Barrett recognized that the DHHA did not have the internal technical and project management resources needed for the project, and handpicked Interlink for the assignment.
"Using our architecture analysis and design methodology as our road map, we began planning sessions between DHHA executives and the Interlink project team to clarify DHHA's business objectives," says Jason McGregor, managing director of Interlink's Network Solutions.
"Our next step was to discover and document the existing infrastructure so that the new architecture could consider incorporating some of the many investments that DHHA had already made, as well as creating a migration plan that would be least disruptive for the end-user community," McGregor continues.
Our design effort concluded with an architecture and migration plan that was to take DHHA into a whole new era of information technology."
Carefully following the recommended architecture and implementation plan, Interlink set out to help DHHA significantly reduce downtime, increase end-user productivity and eliminate the risk of the network being incapable of supporting the organization.
Next, the critical remote sites, such as clinics and the poison center, were connected to the DHHA campus network via high-speed wide area network technology.