"We have recently revised the rules surrounding DOCDEX, they came into force on 1 May.
"Previously, DOCDEX panels were only able to resolve disputes governed by ICC rules, an approach leaving large segments of trade finance transactions outside the scope of DOCDEX.
How has ICC managed to streamline its DOCDEX's services?
Until now, DOCDEX was a predominantly paper- based process; claimants were required to submit claims in paper, and decisions were then also issued in paper.
In today's commercial environment, why is DOCDEX a more valuable alternative?